Join Balmoral Tanks and Deliver Projects That Make a Difference
At Balmoral Tanks, we're proud of our reputation for quality, reliability and exceptional customer service. As a leading engineering and manufacturing business, we deliver projects across the UK and internationally, helping customers achieve successful outcomes through innovative tank solutions.
We are looking for an organised, proactive and customer-focused Project Manager to join our Contracts team. This is an exciting opportunity to take ownership of projects from handover through to completion, ensuring customers receive an outstanding experience while projects are delivered safely, efficiently and within budget.
The Contracts Department plays a crucial role in our business, coordinating the efforts of multiple teams to deliver projects on time and to the highest standards. If you enjoy building relationships, solving problems and driving projects forward, we'd love to hear from you.
What You'll Be Doing
As a Project Manager, you will be responsible for managing projects from sales handover through to final completion. You'll work closely with customers, suppliers and internal departments to ensure projects are delivered successfully and expectations are exceeded.
Key responsibilities include:
- Planning and managing projects from start to finish.
- Acting as the main point of contact for customers throughout the project lifecycle.
- Coordinating activities across Sales, Design, Production, Quality, Finance and Despatch teams.
- Monitoring project progress, budgets, variations and invoicing.
- Ensuring drawing approvals and contractual milestones are achieved on time.
- Arranging export shipments and supporting international projects.
- Managing customer enquiries, concerns and complaints professionally and proactively.
- Producing project performance reports, including budget versus actual spend analysis.
- Supporting overseas Technical Advisors with technical and travel arrangements when required.
- Maintaining accurate project information within company systems.
- Ensuring Health, Safety and Environmental standards are met, including project-specific RAMS.
- Contributing to forecasting and continuous improvement activities within the department.
What We're Looking For
Essential Skills & Experience
- Experience managing customer-facing projects within a manufacturing, engineering or construction environment.
- Strong organisational and planning skills with the ability to manage multiple priorities.
- Experience monitoring project performance, budgets and schedules.
- Excellent communication and relationship-building skills.
- Ability to read and understand technical drawings.
- Strong problem-solving and decision-making abilities.
- Good Microsoft Office skills, particularly Excel and Word.
- Experience working directly with customers in a business-to-business environment.
- Knowledge of export documentation and international shipping requirements.
- Commercial awareness and an understanding of project profitability.
- Experience working within engineering or manufacturing sectors.
The Person
You'll thrive in this role if you are:
- Customer focused and committed to delivering excellent service.
- Highly organised, methodical and detail orientated.
- Confident managing challenging conversations and customer expectations.
- Accountable, proactive and willing to take ownership.
- A collaborative team player who enjoys working across departments.
- Adaptable and excited by change.
- Committed to continuous learning and self-development.
Why Join Balmoral Tanks?
- Be part of a successful and growing engineering business.
- Work on a varied portfolio of UK and international projects.
- Join a supportive and collaborative team environment.
- Develop your skills and career through ongoing training and development.
- Play a key role in delivering solutions that make a real difference to our customers.
What we offer
- Early Friday finish
- Access to the Balmoral Benefits Hub
- Discounts on restaurants, holidays, and major supermarkets
- Cycle-to-work scheme
- Employee Assistance Programme, including confidential support and counselling
- Profit-related bonus
- Increasing annual leave entitlement, with the option to purchase more
- Ongoing training and development opportunities
- Christmas shutdown